About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves more than 15,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that 100** nations are represented within the student body.
* Based on annual unduplicated credit and non-credit headcount for FY 2016. **Based on fall 2015 credit enrollment.
Overview of position: Summary of position’s responsibilities: The Network and Security Engineer is responsible for installing, configuring, supporting, and maintaining the College’s data, voice and security network environment, determining
user needs and incorporating them into the design and overall plan for support. The position organizes and coordinates the activities associated with installation, deployment, and upgrade of software, hardware and network facilities and is responsible for
the review, analysis and resolution of complex helpdesk tickets. The position identifies, researches, and resolves technical problems productively establishing root cause and mitigation recommendations to prevent further issues and documents, tracks and monitors
problems to ensure timely and effective resolution.
The Network and Security Engineer is responsible for:
Support, configure, troubleshoot and update network infrastructure components, including (but not limited to) Cisco switches, routers, firewalls, IPSs, ESAs, access points, software and management systems;
Achieve, confirm, and maintain network security using VLANs, VPNs, address space, firewall rules/configurations, access lists, DNS protection, and web filtering, etc.
Troubleshoots and assures network uptime and connectivity through diverse LAN and WAN paths;
Works in a collaborative team environment that includes system and server administrators, telecom specialists, help desk and client support technicians and department management;
Communicates and reports system status, operational anomalies, problem resolution and audit related details in clear and appropriate terms;
Bachelor's degree preferably with coursework in computer science, information systems or information technology or industry experience equivalent.
Three (3) years of experience in an IT infrastructure or security team;
Three (3) years of experience in network LAN/WAN related technologies;
Three (3) years of hands on and progressive information security architecture design and implementation experience in a LAN/WAN Network engineering role;
Five (5) years of experience working in a progressive information technology operations network or engineering group;
Experience with IP Networking security including DMZ, encryption, IPSec, PKI, VPNs, MPLS/VPN, site to site VPN tunnels, SSL/VPN, and proxy services;
Deep technical knowledge of network or systems security infrastructure, such as network or host-based firewalls, IDS, IPS, proxy servers, tap, and/or logging/SIEM solutions;
Current CCNA certified;
Knowledge, Skills and Ability:
Ability to produce high quality operational documentation, including Visio diagrams, high-level description of the environment, as well as detailed instructions outlining the steps;
Strong customer-service skills with high level of professionalism, and ability to work with complex situations;
Must be flexible and have the ability to simultaneously manage multiple projects or tasks;
Ability to effectively prioritize and execute tasks in a high pressure environment;
Keen attention to detail;
Five (5) years of relevant technical experience;
PCI DSS compliance;
Security+ or other security-related certifications
BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at HRComplianceCoordina@bccc.edu.