About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2018.
**Based on fall 2018 credit enrollment.

Requisition Number: 2018-163
Posting Start Date: 10/30/2018
City: Baltimore
State: MD
Minimum Education: Bachelors
Additional Documentation: Transcripts Required (upload as other)
Compensation: $26.15 p/h


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Description/Job Summary

Overview of Position: 
  • Administer TABE test for workforce development 
  • Develop and monitor reports for workforce development projects 
  • Create electronic attendance data 
  • Monitor and update attendance data 
  • Create electronic summary sheets for test scores 
  • Create weekly attendance reports 
  • Provide coaching and training on the attendance process 
  • Administer placement test to incoming students 
  • Score and interpret placements test scores 
  • Advise student of scores and assign them to appropriate class(s) 
  • Counsel students regarding programs options and available options and career transition services 
  • Administer specialized test such as the online GED ready for GED bound students 
  • Assist students in registering for the GED test

Required Qualifications

Minimum Qualifications: 
  • Bachelor's Degree in Counseling, Education or related field 
  • 2-3 years experience in customer service 


Preferred Qualifications

  • 2-3 years experience working with adult students 
  • 5 plus years of customer services 
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BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at HRComplianceCoordina@bccc.edu.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.