About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.
* Based on annual unduplicated credit and non-credit headcount for FY 2018. **Based on fall 2018 credit enrollment.
Requisition Number: 2018-169 Posting Start Date: 11/9/2018 City: Baltimore State: MD Minimum Education: Masters Additional Documentation: Transcripts Required (upload as other) Compensation: $48,937 - $55,112
Provides customer-centered Reference and Information services to students, faculty and staff, within the library and in the online environment.
In conjunction with the Coordinator of Reference and Instructional Services, develops and provides instruction in the use of library resources including online databases, the Internet, and printed sources to students, faculty, and the BCCC community.
Provide information instruction and services to students enrolled in online classes.
Monitors and resolves any hardware or software issues, including issues of remote access to resources.
Administers and troubleshoots the library's public-access software for library PCs.
Designs, develops and maintains the library web pages incorporating links that serve the academic needs of the BCCC community.
Evaluates and recommends electronic resources to the Collection Development Librarian; track all usage statistics for electronic resources.
Serves as liaison to AskUsNow (online reference consortium) providing monitoring and feedback to other librarians to ensure consistent quality of service.
Coordinate document delivery and inter-library loan services in cooperation with the Maryland Inter-library Loan Office (MILO).
Participate in the collection development processes and recommend materials and resources to the Collection Development Librarian.
Act as a back-up to assist the System Librarian with routine tasks, or in case of emergency.
Participate on college departmental committees
Complete required staff development hours per year as required by College Policy
Other related duties as assigned.
ALA-accredited Master's in Library Science
Library experience with electronic resources, including online databases
Demonstrated commitment to quality of service
Academic library experience specifically reference, collection development, and instruction experience.
Skills appropriate for the analysis of the use and performance of resources through data collection.
Experience with LibGuides, discovery layer, open URL, OER, proxy server, and social media.
Experience with troubleshooting electronic access and subscription related issues.
Strong written, verbal, and interpersonal communication skills.
Project management skills.
Ability to work independently, collaboratively, and creatively in a rapidly changing environment.
BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at HRComplianceCoordina@bccc.edu.