About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2018.
**Based on fall 2018 credit enrollment.

Requisition Number: 2022-077
Posting Start Date: 4/26/2022
City: Baltimore
State: MD
Minimum Education: Associates
Additional Documentation: YES
Compensation: Commensurate with Experience

Tester/Advisor

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Description/Job Summary

General Summary:

Under the supervision of the Director of Adult Basic Education and Literacy Services, the Tester/Advisor is responsible for the daily testing and advising of students entering the Adult Basic Education program of the Workforce Development and Continuing Education.  The Tester/Advisor is responsible for signing in examinees, administering test instructions, and ensuring the integrity of the exam by proctoring appropriate examination (TABE Online/Paper, or CASA Online/Paper). Responsible for ensuring the security of the testing center by opening and closing the center prior to and after exams.

Check for appropriate identification and test registration paperwork. Responsible for setting up the appropriate test packages on the computers or paper/pencil in the testing center. Monitor students during testing. Navigate TABE/CASA Online to: create student tests, assign appropriate student tests to instructors, and distribute test reports. Enter and retrieve student information in the computer. Record exam results in the College’s database and input data in the student files within designated timeframe. Communicate testing needs and issues as needed. Provide counseling and required information about test results. Travel to various locations to provide testing. Perform other duties as assigned by the Director of Adult Education.

Responsibilities/Duties

Essential Job Functions:

Scope of Responsibility:   

Knows the formal and informal departmental goals, standards, policies, and procedures as it relates to student testing and advising for the division and the college at large. 

Decision Making:

On a regular basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people and quality of services within the functional area.

Communication:

Exchanges non-routine information using tact and persuasion as appropriate. Require good oral and written communication skills. 

Physical Requirements:

Sitting in normal seated position for extended periods at the computer.

Reaching by extending hand(s) or arms in any direction.

Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.

Ability to see within normal parameters.

Ability to hear within normal range.

Required Qualifications

Education:                                                                                                                                    

Required: Associate degree   

Minimum Experience:

One to 3 years of professional work experience in a customer service setting, Strong organizational skills with attention and a keen eye for details. Must have excellent verbal and written communication skills and the ability to interact effectively with diverse populations.  Must have email skills and be familiar with Outlook.

Certification:

Required: Candidate is expected to take and pass a computer-based TABE & CASA certification exam within the first 30 days of employment.

Preferred Qualifications

Preferred Experience:

Experience in a higher education setting and knowledge of state policies and practices, Knowledge of TABE and CASAS assessment tool and certificated to administer both assessments, Intermediate computer skills (e.g., Microsoft products)

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BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.