About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2018.
**Based on fall 2018 credit enrollment.

Requisition Number: 2019-104
Posting Start Date: 10/29/2019
City: Baltimore
State: MD
Minimum Education: Masters
Additional Documentation: YES
Compensation: Commensurate with Experience


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Description/Job Summary

Reporting to the Vice President for Student Affairs, the Registrar is responsible for providing strategic planning, direction, and supervision for the Office of Records and Registrations.  The Registrar manages all units within the Office.  S/he provides leadership in the following areas: the student information system, academic records system, records related processes, registration support services, tuition and fee assessment, student academic records, transfer services, degree audit and clearance, graduation auditing, student certification services, transcripts, athletic eligibility and certification, residency review, course scheduling, publications (i.e. Schedule of Classes and Institutional Catalog), exam schedules, enrollment reporting data and statistics. The Registrar further plays a critical role in the veteran certification processes for all veteran and military-affiliated students utilizing education benefits.

The Registrar serves as a member of the Student Affairs Leadership Team (SALT), contributes to Strategic Enrollment Management (SEM) planning, and is responsible, in part, for the execution and evaluation of a number of SEM initiatives. The Registrar also serves as the National Junior College Athletics Association (NJCAA) certifying officer; administers all functions of confidential student records, including Family Educational Rights and Privacy Act (FERPA); supervises various institutional certification functions such as veterans’ benefits eligibility; leads the development of the academic infrastructure, to include secure administrative systems for maintenance and reporting of student and course information; develops and administers institutional academic and administrative policies affecting students and courses; manages team of professional and support staff, overseeing all training, supervision, and evaluation of staff.


  • Leads and administers quality services and processes including, but not limited to: registration, record functions, grade reporting, academic progression, transcript services, master course table, degree audit, support for course scheduling, graduation, evaluation of transfer credit, student enrollment verifications and certifications, and residency/tuition classification
  • Leads, supervises, hires, trains, and manages staff who delivers services though day, evening, and weekend coverage, as well as provide coverage at off-site campus sites as deemed necessary
  • Develops and manages budgets
  • Recommends useful technological updates and implementations to create a more efficient work environment
  • Stellar understanding of college academic policies when advising students on how to meet degree completion requirements and resolving issues related to individual academic records, such as credit attribution
  • Develops, documents, and maintains the College’s records and registration policies and procedures to ensure data integrity
  • Oversees course registration, drop/add, grade entry, and the online student academic information portal
  • Works closely with the Chief Information Officer to ensure data, systems, and processes at the institution are seamless and functional for the College Community
  • Organizes and administers the records, registration, and graduation functions, including transcript evaluations, Health Professions admissions and other certification processes in order to provide maximum service to students while ensuring efficient and effective workflow
  • Responsible for collecting, recording ensuring compliance with the Family Education Rights and Privacy Act (FERPA) within guidelines of reporting student records, e.g. grades, registration data, transcripts, mid-term verification, and all student eligibility audits.
  • Problem solves, analyzes, and provides resolution of student disputes as they relate to records and registration
  • Manages cross-divisional issues such as grade reporting, class rosters, and COMAR regulations guiding program requirements
  • Collaborates with administrators and college personnel to facilitate and improve services to students, including catalog and registration/records policy questions
  • Supervises the coordination, evaluation and certification of all graduation applications, while overseeing the complete graduation process to include all elements of the rehearsal and ceremony
  • Under the direction of the Vice President for Student Affairs, works with various college departments, develops the integrated academic and registration calendars
  • Prepares and distributes standard reports using various applications on official enrollment, National Student Clearinghouse reporting, grade distributions, graduation rates, and other key data relevant to records and registration
  • Maintains records of all college classes and curriculum prerequisites; determining students’ graduation eligibility are met by overseeing all degree audit requirements for final certification of degree and certificate program completers
  • Participates in the commencement planning activities and preparing information such as honors lists, transcripts, and class rankings
  • Performs reasonably related duties as assigned by the Vice President for Student Affairs
  • Applies a working knowledge of applicable laws and regulations; verifies documents for completeness and compliance
  • Oversees the technical support systems, network, hardware and software acquisition, training, and security for the College’s current and future ERP systems including acts as primary liaison.
  • Operates standard office equipment to complete tasks efficiently
  • Works closely with IT, Academic Coordinator, department chairs and deans in the graduation audit process; conducts audit review verification for grade changes
  • Other related duties as assigned.

Required Qualifications

  • Master’s degree required in a related filed
  • A minimum of 5 years of an increasing level of responsibility in a Registrar’s Office of a regionally accredited college or university
  • Excellent ability to interact with a diverse student and faculty body with a high degree of cultural competency and collegiality.
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BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at HRComplianceCoordina@bccc.edu.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.